HOW DO I RETURN AN ITEM?
All returns must email firstname.lastname@example.org with your order number and reason for return.
- All returns must be in their original condition, with tags attached including hygiene seal. We will not accept tampered or worn goods.
- All return emails must be submitted within 14 days of purchasing, international orders within 21 days.
- We do not offer refunds (unless faulty).
- We will accept exchanges and credit notes. Once your exchange has been received, we will issue an exchange or credit note for re-purchase.
- All sale items are final.We do not accept any returns, exchanges or credits on sale or promotion items.
JUST TO NOTE
- In the case of a faulty item, please email us at email@example.com. We will incur all postage costs, so please be sure to include a receipt.
- If the item is deemed faulty, we will provide a full refund.
In the case that a return does not reach us, we will not be held liable. Please ensure you use a tracking safe method.